help

your order will ship within 1-2 business days after placement. once your order ships, you will receive an email with your tracking number. please refer to the shipping confirmation email for updates on your shipment's progress. customers with unsubscribed.com accounts can also find their tracking number in their account by logging in and selecting the order from their order history.

shipping and fulfillment

we offer two shipping methods: standard and expedited. at this time, we can only ship within the united states.

 

shipping method

fee (usd)

estimated delivery time

standard (over $100)

free

3 - 7 business days
standard (under $100)

$10

3 - 7 business days
expedited $20 1 - 2 business days

  

expedited orders placed by 1 pm et will ship out the same business day they are placed.

please note: saturdays, sundays, and holidays are not considered business days.

deliveries are pending credit approval, availability of merchandise, and delivery and weather conditions. you will receive an email with tracking information once your order has shipped.

we are unable to cancel an order once it is placed. if you need assistance with your order, please reach out to customer care.

we currently support credit card payments (visa, mastercard, discover, and american express) for online orders. gift cards can be purchased in store for use in store only. gift cards are not available as a payment method for online orders.

when you place an order, your credit card will be pre-authorized to ensure the funds are available. you will not be charged until your order ships. the pre-authorization may appear on your card as if you have been charged, but the account is only debited upon shipment. if your order is canceled for any reason, the time it takes for the hold to release depends on the card issuer.

taxes for your online order are determined based on your shipping location. unsubscribed follows the guidelines for each state as they pertain to your order.

to view our full refund policy visit refund policy.

to view our size charts visit our size chart page. 

our current locations:

unsubscribed east hampton
73 main st
east hampton, ny 11937
631.527.2018
store hours:
sunday - Saturday 10am - 6pm

unsubscribed westport
26 main st
westport, ct 06880
203.349.4227
store hours:
monday - saturday 10am - 6pm
sunday 11am - 5pm

unsubscribed greenwich
163 greenwich ave
greenwich, ct 06830
203.302.6162
store hours:
monday - saturday 10am - 6pm
sunday 12pm - 5pm

to view our full store details visit boutique locations.

have a question? we’re here for you!
phone: 877-787-5800 (monday – friday, 9am – 6pm et)
email: hereforyou@unsubscribed.com